Terms and Conditions
Effective Date: 20/09/2024

These terms and conditions govern the use of services provided by Active Ironing. By using our services, you agree to comply with the following terms:

Introduction

Active Ironing ("we", "our", "us") is committed to protecting your personal data and respecting your privacy. This privacy policy outlines how we collect, use, and store your personal information in compliance with the General Data Protection Regulation (GDPR).

Information We Collect

We collect the following personal data from our customers: Name, Email Address. This information is collected to provide you with our laundry and ironing services, respond to inquiries, and send you important updates about our operations.

Purpose of Data Collection

We collect your personal data for the following purposes: Customer service and communication, Marketing, including promotional offers and updates, Notifications regarding changes in operations or services.

Data Retention

Your data will be stored for as long as you are an active customer or until you request its removal. If you are inactive for more than one year, we will remove your data unless required for legal purposes.

Data Storage & Security

We use EmailJS to store your data securely. EmailJS operates on Amazon Web Services (AWS) servers located in the USA, and all data is encrypted. Access to this data is restricted to authorized personnel only.

Your Rights

Under the GDPR, you have the following rights regarding your personal data: Right of access, Right to rectification, Right to erasure, Right to restrict processing, Right to data portability. To exercise any of these rights, please contact us via email at activeironing2024@outlook.com or call us at 01315522711.

Data Transfers

Your data may be transferred outside the UK and the EEA to the USA, where EmailJS operates on AWS servers. These transfers comply with data protection standards, and all data is encrypted to ensure security.

No Use of Cookies or Tracking

We do not use cookies or third-party tracking tools.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on our website, and you will be notified if significant changes occur.

Active Ironing

Comprehensive Care for All Your Laundry and Garment Needs

© 2024 Active Ironing. All Rights Reserved.

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